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Discussion topic: Activating sim
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This message was authored by: Dd641
Message posted on 18 Mar 2026 01:42 PM
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Activating sim
I have received new mobile phone and sim and informed it was a straight forward thing to keep my original phone number ,I gave the pac code to sky on Friday,it is now Wednesday and it still says on the app sky still activating,I cannot use the phone and online help which I've been using since yesterday is not helping
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Mar 2026 01:47 PM
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Re: Activating sim
It really should have activated by now so do you have another phone you could use to call Sky on as they might want to send you another one to try.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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