Discussion topic: Activate sim link broken
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Mar 2025 02:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Activate sim link broken
Hi,
I am a Sky Ireland mobile customer and my phone was stolen so I've bought a replacement physical SIM which I need to activate. In the new SIM box it has a QR code which brings me to my account, and when I click on the activate replacement SIM link, it brings me to a broken page. I cannot find any other way of activating it. I have also tried ringing the helpline multiple times and it brings me to Sky UK and they can't access my account to help. As far as I can see there is no phone number to call Sky Ireland for help (I am calling from abroad).
Can anyone help/provide me with a working link to activate a replacement SIM?
Thanks in advance
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Mar 2025 02:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Activate sim link broken
@kchal wrote:
I have also tried ringing the helpline multiple times and it brings me to Sky UK and they can't access my account to help. As far as I can see there is no phone number to call Sky Ireland for help (I am calling from abroad).
The Sky Ireland 0818 phone number only works for calls from the ROI.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 28 Mar 2025 02:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Activate sim link broken
Thanks, ideally I would like to be able to activate it online if I can find a working link...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page