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Discussion topic: Action required
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This message was authored by: Ryan2712
Message posted on 06 Oct 2025 10:00 AM
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Action required
I am currently trying to swap my phone for an iPhone 17 pro max. I have done it all and when I go to track it, it says "action required" "an issue with your order" just want to know if that's because it's out of stock or I actually need to do something? I've tried to call and do it with online help but can't get anywhere or any answers?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Oct 2025 10:01 AM
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Re: Action required
You will need to call because as customers here we can't say what this issue is so when doing this try saying nothing when asked any questions by the bot and remain on the line for as long as you can.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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