Discussion topic: Account page restricted and sim not activated

This message was authored by: VishnuVardhanG · ‎01 Dec 2023

Hi I ve bought an iPad with sky in contract but the sim is never activated even though I had support from the sky team to get the sim activated. They told the sim will be activated but it's never activated. Please sort the issue. Also I can't access to my billing details page. It shows page is restricted whenever I go the billings.

This message was authored by: Addie15 · ‎01 Dec 2023

Hi there! Thank you for escalating this. We have sent an invite to VishnuVardhanG.

View this Answer within the discussion

This message was authored by: 63johnw · ‎01 Dec 2023

Hi @VishnuVardhanG to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Addie15 · ‎01 Dec 2023

Hi there! Thank you for escalating this. We have sent an invite to VishnuVardhanG.

This message was authored by: Tom-W19 · ‎04 Dec 2023

Hi @VishnuVardhanG

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

Discussion topic: Account page restricted and sim not activated

Account page restricted and sim not activated

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