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Discussion topic: Account in credit

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Avatar for Philarm1972
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This message was authored by: Philarm1972

Message posted on ‎14 Oct 2026 09:06 AM

Account in credit

I have recently cancelled my phone plan and I'm in credit , how do I get a refund ? 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎14 Oct 2026 09:45 AM

Re: Account in credit

Posted by a Superuser, not a Sky employee. Find out more

Hi @Philarm1972  it should go back into your account if your payment method is still open ? If not we can ask the team here to help get it refunded?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Oct 2026 10:01 AM

Re: Account in credit

Posted by a Superuser, not a Sky employee. Find out more

@Philarm1972 

How recently did you cancel this and what will have been your next billing date ?

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