0

Discussion topic: Account Loop: Cannot see new SIM card to activate

Reply
Avatar for Victoria134
Level 0 icon
What's this?
This message was authored by: Victoria134

Message posted on ‎07 Sep 2026 02:00 AM

Account Loop: Cannot see new SIM card to activate

"Hello, I have received a new Sky SIM card but it is completely missing from my online dashboard. I have tried using the direct activation link, but it just loops back to the screen showing only my existing active lines. The new SIM slot is blank and won't let me enter my activation code. Could a Superuser please escalate this post to the Sky Messaging Team so they can manually register it to my account string? Thank you."

Report post
Post 1 of 2
45 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎07 Sep 2026 05:29 AM

Re: Account Loop: Cannot see new SIM card to activate

Posted by a Superuser, not a Sky employee. Find out more

@Victoria134 

The messaging team can not help with sim activations so you will need to call Sky about this so they can activate it for yiou so using a phone that has another sim in it 150 is the number to call them on.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
32 Views
0 Likes
Reply
Reply