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Discussion topic: Accidentally deleted e-sim

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This message was authored by: Tyler251

Accidentally deleted e-sim

I accidentally deleted my sky e-sim on my phone and have no idea how to get it back as I can't get past the two step verification as I don't have access to the mobile number to order a new sim. 

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This message was authored by: caesarome

Re: Accidentally deleted e-sim

Posted by a Superuser, not a Sky employee. Find out more

This help guide says to sign into your account to order a replacement esim:

 

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

 

eSIM not showing on the device? Phone lost or damaged? You’ll need to sign in to order a replacement eSIM, then activate and install it on your device.

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This message was authored by: Phumpy

Re: Accidentally deleted e-sim

Have a similar issue with esim and like original post can not get past 2 step verification so how can I get a new sim if not possible to receive the codes theg send and trying to find anyone to talk to nearly impossible 

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