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Discussion topic: Accidental data sim order

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This message was authored by Bs627 This message was authored by: Bs627

Accidental data sim order

Im already with sky mobile, I was just going through the offers and there was a 100mb sim contract showing at £0. When i went to the checkout this was actually £5 per month, i thought i was going to be taken to a page where I could view the plan and see if this was free however when i clicked the button I accidentally ordered the sim. Do I have to call sky to cancel the new sim card as there is a data plan included or can i just not activate the sim?

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This message was authored by caesarome This message was authored by: caesarome

Re: Accidental data sim order

Posted by a Superuser, not a Sky employee. Find out more

When the sim shows up if you don't activate it then it will be cancelled so you will not be charged for it.

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