Discussion topic: Accessories purchase issue

This message was authored by: WelshmanOfWar · ‎16 May 2024

I technically have 2 accessories on my account (Apple Watch and AirPods) however when trying to get another accessory it doesn't allow me to check out.

looking on my account under accessories it shows 3 x £10 paper voucher back from 2020 where I used my piggy bank balance for a sky store voucher 3 times. Would this affect my ability to get another accessory as it shows 5 total items under accessories when in reality it's only 2?

Equipment: Black Sky Q 2 TB, Sky Q Mini Box, Sky Broadband GigaFast, SR203 Sky Router, Sky Fibre Booster

This message was authored by: caesarome · ‎16 May 2024

@WelshmanOfWar

I would give Sky a call so they can help you with this. 150 is the free number to call them on from a phone that has a Sky sim in it.

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This message was authored by: Patricia28 · ‎18 Jun 2024

How do I go about purchasing an Apple Watch through my account.

This message was authored by: caesarome · ‎18 Jun 2024

@Patricia28

This link should help:

https://www.sky.com/help/articles/smartwatches-on-sky-mobile

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Discussion topic: Accessories purchase issue

Accessories purchase issue

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