0

Discussion topic: Abroad spend £45 cap

Reply
This message was authored by: greenall56

Abroad spend £45 cap

Can you change the £45 monthly spend limit when abroad. 

I have changed my cap to £100 but it won't update to give me data as sky have a global £45 limit. Can you change this? 

Reply

All Replies

This message was authored by: caesarome

Re: Abroad spend £45 cap

Posted by a Superuser, not a Sky employee. Find out more

It looks like £45 is the limit so can't be increased:

 

https://www.sky.com/help/articles/data-roaming-spend-cap

 

When you reach the £45 limit, you won't be able to use any more out of plan data abroad until next month. But you'll still be able to make calls and send texts abroad.

 

You can only turn it on/off, you can't change the amount.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: TimmyBGood

Re: Abroad spend £45 cap

Posted by a Superuser, not a Sky employee. Find out more

@greenall56 

 

And be aware that removing the cap potentially leaves you vulnerable to running up an effectively unlimited bill, particularly if you are outside the relatively few £2 data roaming countries.

 

For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below. 

 

The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.

 

Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for greenall56
Level 1 icon
Topic Author
This message was authored by: greenall56

Re: Abroad spend £45 cap

Thanks for the reply. Are you able to amend the billing period so that it resets? I am 3 days away from the normal cycle but only have 2 days abroad left ( in Spain)

Avatar for greenall56
Level 1 icon
Topic Author
This message was authored by: greenall56

Re: Abroad spend £45 cap

If I was to remove the spend cap, and only stay in Spain, what would the data charges be? Thank you 

This message was authored by: PandJ2020

Re: Abroad spend £45 cap

Posted by a Superuser, not a Sky employee. Find out more

@greenall56 wrote:

 Are you able to amend the billing period so that it resets? I am 3 days away from the normal cycle but only have 2 days abroad left ( in Spain)


No, it's too late to change it now.

 

@greenall56 wrote:

If I was to remove the spend cap, and only stay in Spain, what would the data charges be? Thank you 


If it's Spain then that's covered by the £2 daily charge.  (Assuming you've not hit the 25GB monthly limit)

I am just another Sky customer and my views are my own even if you don't like the answers
Avatar for greenall56
Level 1 icon
Topic Author
This message was authored by: greenall56

Re: Abroad spend £45 cap

I seem to have hit the £45 global charge set by Sky, but my monthly spend cap is set to £100.

 

if I remove the data roaming will this unlock the data again, but then stop when I hit the £100 spend, or will the data charges keep going up and up? 

Reply