Abroad in the states

[ETTIE0163]

Hi. How do I use internet in USA? I have a £2 per day charge don't I? How go I get it to work? 

[Daniel0210]

@ETTIE0163 

For the U.S.A. it should cost you £2 for each 24 hours use of your home allowance.

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse.

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy 

[ETTIE0163]

Hi- thanks, but I did all that & it still did t work 😟

[Daniel0210]

@ETTIE0163 

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems