Discussion topic: 5G

This message was authored by: Graham1968 · ‎17 Dec 2025

Why can't I get 5G when my wife's phone on Sky can. I have an iphone13. Is than not modern enough? Cheers

This message was authored by: caesarome · ‎17 Dec 2025

@Graham1968

Have you activated the 5G add on via your account:

https://www.sky.com/help/articles/sky-mobile-5g

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This message was authored by: 63johnw · ‎17 Dec 2025

Hi @Graham1968 have you checked settings, mobile service, mobile data options, voice and data is set to 5G ? Have you enabled the 5 G add on ?

https://www.sky.com/help/articles/sky-mobile-5g

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This message was authored by: TimmyBGood · ‎17 Dec 2025

@Graham1968 wrote:

I have an iphone13. Is than not modern enough?

Apple support for 5G started with the iPhone 12

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Graham1968 · ‎17 Dec 2025

Yes everything is on 😉

Discussion topic: 5G

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