This discussion topic has been answered Discussion topic: 5G not working

This message was authored by: Gemwes12 · ‎23 Jun 2025

Hi, I've upgraded to a new phone, it's 5 G ready , however it isn't working ?

This message was authored by: 63johnw · ‎23 Jun 2025

are you definitely in a 5 G area ?

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: PandJ2020 · ‎23 Jun 2025

Have you enabled the 5G add on on your account?

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: 63johnw · ‎23 Jun 2025

Hi @Gemwes12 look here

are you definitely in a 5 G area ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Gemwes12 · ‎23 Jun 2025

Thank you everyone. I have looked at the 5 g add on and I've found it. Thank you for your super quick responses

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