16 Jan 2025 07:38 AM
My daughter is currently in New Zealand & has been for the last 10no days with no issues but today for some reason her 4G has stopped working. Her sim is loaded with Data but I cannot understand why its stopped.
Its nothing to do with the spend cap, this has been disabled.
Has anyone had/got any of the same issues?
17 Jan 2025 08:56 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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