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Discussion topic: 4 digit text message

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This message was authored by Wilko1010 This message was authored by: Wilko1010

4 digit text message

Trying to reply to a 4 digit number on text and it keeps failing to send. Why is this? How do.i get it to work please? Thank you in advance.

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: 4 digit text message

Posted by a Superuser, not a Sky employee. Find out more

@Wilko1010 

It's probably chargeable as not an inclusive text so you may need to adjust your spend cap if it's set to zero. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: 4 digit text message

Posted by a Superuser, not a Sky employee. Find out more

@Wilko1010 

It's probably chargeable as not an inclusive text so you may need to adjust your spend cap if it's set to zero. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wilko1010
Topic Author
This message was authored by Wilko1010 This message was authored by: Wilko1010

Re: 4 digit text message

Hi, thank you for the reply. My spend cap is set to £20. Can't see it being that much to send one text. Well I hope not lol. 

 

Kind regards. 

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