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Discussion topic: 2 plans why

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Avatar for Vick13
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This message was authored by: Vick13

Message posted on ‎27 Oct 2024 12:30 PM

2 plans why

Signed up for new phone £26pm why does old plan remain

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎27 Oct 2024 12:45 PM

Re: 2 plans why

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vick13  it will remain until you call sky and cancel it. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 Oct 2024 01:00 PM

Re: 2 plans why

Posted by a Superuser, not a Sky employee. Find out more

Ordering a new phone (and plan if that is what you have done) doesn't automatically cancel your old plan. A new pln will come with a mobile number.

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