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This message was authored by: Shelagh44

Message posted on ‎16 May 2026 10:53 AM

1800 numbers Ireland

Hi, Electric Ireland customer service is an 1800 telephone number and I can't get through. Have unlimited calls and data sim package and 1800 is not a high call rate number do does anyone know what the issue is? Thank you.

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Avatar for caesarome
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Message posted on ‎16 May 2026 01:02 PM

Re: 1800 numbers Ireland

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@Shelagh44 

Try again on Monday morning as I'm not sure Ireland customer support wirk

at the weekend.

 

Is your issue something us fellow customers can have you with on here ?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎16 May 2026 01:02 PM

Re: 1800 numbers Ireland

Posted by a Superuser, not a Sky employee. Find out more

@Shelagh44 

Try again on Monday morning as I'm not sure Ireland customer support wirk

at the weekend.

 

Is your issue something us fellow customers can have you with on here ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎16 May 2026 01:19 PM

Re: 1800 numbers Ireland

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shelagh44  do you have your spend cap set at zero ? Although those calls should be free with your bundle having a monthly spend cap of zero may stop them working. Try setting it at a couple of € if it is set at zero. 

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