150gb mix sim not showing in my account

[Marc87]

I have no data, mins or txts, I got the deal for 150gb for £15 . The sim is activated, my old number is being transferred on the 26th June. Yet it only showed I had 100mb of data, I thought it might show up once I'd used that 100mb but its been 2 days and I have not got the service I've paid for. Can anyone help.. if not I'll have to change provider again

[PandJ2020]

How many SIMs are showing on your account?  It seems like you've activated the 'free' 100Mb one?

[Marc87]

2 sims but I activated the one I recently got in the post which I got the mix plan on

[PandJ2020]

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@Marc87 wrote:

2 sims but I activated the one I recently got in the post which I got the mix plan on

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It seems a 100Mb has activated - give Sky a call on 150 to check/fix.