0

Discussion topic: 150gb mix sim not showing in my account

Reply
Avatar for Marc87
Level 1 icon
What's this?
This message was authored by: Marc87

Message posted on ‎25 Jun 2024 08:24 PM

150gb mix sim not showing in my account

I have no data, mins or txts, I got the deal for 150gb for £15 . The sim is activated, my old number is being transferred on the 26th June. Yet it only showed I had 100mb of data, I thought it might show up once I'd used that 100mb but its been 2 days and I have not got the service I've paid for. Can anyone help.. if not I'll have to change provider again
Report post
Post 1 of 4
454 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎25 Jun 2024 09:05 PM

Re: 150gb mix sim not showing in my account

Posted by a Superuser, not a Sky employee. Find out more

How many SIMs are showing on your account?  It seems like you've activated the 'free' 100Mb one?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
449 Views
0 Likes
Reply
Avatar for Marc87
Level 1 icon
What's this?
Topic Author
This message was authored by: Marc87

Message posted on ‎26 Jun 2024 11:55 AM

Re: 150gb mix sim not showing in my account

2 sims but I activated the one I recently got in the post which I got the mix plan on

Report post
Post 3 of 4
411 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎26 Jun 2024 12:15 PM

Re: 150gb mix sim not showing in my account

Posted by a Superuser, not a Sky employee. Find out more
@Marc87 wrote:

2 sims but I activated the one I recently got in the post which I got the mix plan on

It seems a 100Mb has activated - give Sky a call on 150 to check/fix.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 4 of 4
405 Views
Reply
Reply