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Discussion topic: I’ve just upgraded my phone as I finished the contract on my old one. My new plan is not visible

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Avatar for KyleRobinson_
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This message was authored by: KyleRobinson_

Message posted on ‎26 Jun 2024 10:03 AM

I’ve just upgraded my phone as I finished the contract on my old one. My new plan is not visible

I upgraded my phone after I payed off my last one. I stayed with sim but wanted to keep the same sim plan, they sent me a new sim and I inserted it into the new phone. But the sim still hasn't activated after 24 hours.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎26 Jun 2024 12:17 PM

Re: I’ve just upgraded my phone as I finished the contract on my old one. My new plan is not visible

Posted by a Superuser, not a Sky employee. Find out more

Take the SIM out of your old phone and put it in your new phone...

I am just another Sky customer and my views are my own even if you don't like the answers
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