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Discussion topic: where is CNN on Sky Go ???

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This message was authored by: mar181602

where is CNN on Sky Go ???

does anyone know what is going on missng CNN news of the pc and ipad Sky Go? A message was sent to sky.ie and no reply has come yet  

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This message was authored by: Laing1

Re: where is CNN on Sky Go ???

Posted by a Superuser, not a Sky employee. Find out more

@mar181602 wrote:

does anyone know what is going on missng CNN news of the pc and ipad Sky Go? A message was sent to sky.ie and no reply has come yet  


@mar181602 is thisat home connected to you box or away from home 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: mar181602

Re: where is CNN on Sky Go ???

Hi,

This is happening at the place the sky box is. 

This message was authored by: Laing1

Re: where is CNN on Sky Go ???

Posted by a Superuser, not a Sky employee. Find out more

@mar181602 wrote:

Hi,

This is happening at the place the sky box is. 


@mar181602 what Sky box do you have ? Sky Q or a Sky +HD box  If Sky Q do you have multiscreen ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: mar181602

Re: where is CNN on Sky Go ???

What is going in as it seems BBC and CNN may be having problems with Sky Q boxes?

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This message was authored by: mar181602

Re: where is CNN on Sky Go ???

I have a sky box Q with only a single view. 

This message was authored by: Laing1

Re: where is CNN on Sky Go ???

Posted by a Superuser, not a Sky employee. Find out more

@mar181602 wrote:

I have a sky box Q with only a single view. 


@mar181602 right  i am fairly certain that without multiroom then Sky go will not connect to your Q box so will not pick up all the channels. 

Some channels the main one BBC and on checking looks like CNN(i checked on my phone by disconnecting from my home network and changing to the O2 network)  is another one that you cannot watch on Sky go unless Sky go is connected to your Q box this is done by the channel owners to make you use their app so I am guess that if you look then the BBC channels will also be missing although you can record these channels from Sky go by changing from watch on phone to record to Sky box

This is not a Sky decision it is purely down to the channel owners not allowing it to happen 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: mar181602

Re: where is CNN on Sky Go ???

Thank you for your reply. 
I'll pass it on to the person here who will check this out. 
The sky signal here does go around the entire place. 

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