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This discussion topic has been answered Discussion topic: we’re sorry!

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This message was authored by: DHoop

we’re sorry!

Getting messsge"This isn't currently available to watch on your device at the moment due to rightsr


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This message was authored by: MightyQuinn Answer

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

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This message was authored by: MightyQuinn

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

@DHoop wrote:

Getting messsge"This isn't currently available to watch on your device at the moment due to rightsr


Hi @DHoop   What is "this" and on what device?

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This message was authored by: DHoop

Re: we’re sorry!

iPad and iPhone 

 

This message was authored by: MightyQuinn

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

@DHoop wrote:

iPad and iPhone 


Hi @DHoop   And what are you trying to watch? And which App are you using? Live, recorded or downloaded?

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This message was authored by: DHoop

Re: we’re sorry!

BBC 1 Live football, can watch on tv no problem, but not available on mobile devices , I have Sky Q multi screen

 

This message was authored by: MightyQuinn Answer

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

Hi @DHoop   Use BBC iPlayer.

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This message was authored by: DHoop

Re: we’re sorry!

Sky go 

 

This message was authored by: MightyQuinn

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

Hi @DHoop   I have just tried Sky Go iPad, and I can view AST vs TOT with no problem at all ... Mind you, I am at home on the same network. It probably wouldn't work remotely as BBC have the rights.

This message was authored by: caesarome

Re: we’re sorry!

Posted by a Superuser, not a Sky employee. Find out more

@DHoop 

To view any of the BBC channels via the app it needs to be connected to your Sky Q box so on the same network and a multiscreen sub is required. This is because the BBC has never allowed their channels to be streamed directly via the app but can be from a Sky Q box.

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