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Discussion topic: unable to download sky go onto my hp laptop

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This message was authored by katrina02 This message was authored by: katrina02

unable to download sky go onto my hp laptop

I cannot download sky go onto my new hp laptop.  I had an old computer and it worked fine on there but this new one does not accept it for some reason.  Can anyone help 

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This message was authored by caesarome This message was authored by: caesarome

Re: unable to download sky go onto my hp laptop

Posted by a Superuser, not a Sky employee. Find out more

What is happening when you try to download the Sky Go app as you haven't said ?

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katrina02
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This message was authored by katrina02 This message was authored by: katrina02

Re: unable to download sky go onto my hp laptop

This is what happens after I have downloaded Sky go  20230101_122547.jpg

This message was authored by caesarome This message was authored by: caesarome

Re: unable to download sky go onto my hp laptop

Posted by a Superuser, not a Sky employee. Find out more

You need to change a settings on your Windows PC to allow you to install from other links, to do this go to Settings > Home > Apps > Apps & Features and make sure the drop down box under "Choose where to get apps from" to Anywhere.

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katrina02
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This message was authored by katrina02 This message was authored by: katrina02

Re: unable to download sky go onto my hp laptop

Thankyou, mine says this

 

Apps - Advanced Apps settings - share across device settings - i  then gives me the option to log into windows from my phone??  I m really not sure what i'm doing now   I'm on Windows 365 is that any difference then? 

 

thanks for your help

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