sky go ps4

[Ron788]

Hi my sky go stopped working on ps4 after update when signing in says i need sky multiroom or sky whole or sky go extra.  i should have sky go extra from sky vip diamond can't find any mention on sky app or bill of having sky go extra just assumed i did as it's always worked.

[caesarome]

@Ron788 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.