05 May 2023 05:28 PM
having same problem as a lot of other people just keep getting this message
you can't use sky go on this device yet.You'll need a sky Q multiscreen sky glass whole home or sky go extra subscription to access sky go on this device any advice please
05 May 2023 05:30 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you subscribe to one of the services mentioned?
05 May 2023 05:36 PM
got sky q basic subscription & f1 channel
05 May 2023 05:44 PM
Posted by a Superuser, not a Sky employee. Find out moreYou need Sky Go Extra
05 May 2023 05:46 PM - last edited: 05 May 2023 05:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@coolcol wrote:
got sky q basic subscription & f1 channel
@coolcol so the answer to @Annie+UK question is no you don't subscribe to any of them
05 May 2023 06:16 PM
so is sky go extra just a different app
05 May 2023 06:18 PM - last edited: 05 May 2023 06:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@coolcol wrote:
so is sky go extra just a different app
Sky Go Extra is NOT an app, it is an extra monthly subscription that allows downloading and use on GAMES Consoles
05 May 2023 06:25 PM
is it just xbox as still got SKY GO on mobile & tablets they still working ok
05 May 2023 06:28 PM
Posted by a Superuser, not a Sky employee. Find out moreI have already answered that, see my last post above
05 May 2023 07:33 PM
Posted by a Superuser, not a Sky employee. Find out moreTo be clear @coolcol Sky Go Extra is required for the Sky Go app to work on your console, this is package that can cost either £0 or £5 per month so to get it added you will need to call Sky who will look into the best option to get it added to your account.
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