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Discussion topic: sky go on xbox

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This message was authored by coolcol This message was authored by: coolcol

sky go on xbox

having same problem as a lot of other people just keep getting this message 

you can't use sky go on this device yet.You'll need a sky Q multiscreen sky glass whole home or sky go extra subscription to access sky go on this device any advice please

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

Do you subscribe to one of the services mentioned?

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
coolcol
Topic Author
This message was authored by coolcol This message was authored by: coolcol

Re: sky go on xbox

got sky q basic subscription & f1 channel

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

You need Sky Go Extra

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Laing1 This message was authored by: Laing1

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

@coolcol wrote:

got sky q basic subscription & f1 channel


@coolcol so the answer to @Annie+UK question is no you don't subscribe to any of them 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
coolcol
Topic Author
This message was authored by coolcol This message was authored by: coolcol

Re: sky go on xbox

so is sky go extra just a different app

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

@coolcol wrote:

so is sky go extra just a different app


Sky Go Extra is NOT an app, it is an extra monthly subscription that allows downloading and use on GAMES Consoles

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
coolcol
Topic Author
This message was authored by coolcol This message was authored by: coolcol

Re: sky go on xbox

is it just xbox as still got SKY GO on mobile & tablets they still working ok

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

I have already answered that, see my last post above

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by caesarome This message was authored by: caesarome

Re: sky go on xbox

Posted by a Superuser, not a Sky employee. Find out more

To be clear @coolcol Sky Go Extra is required for the Sky Go app to work on your console, this is package that can cost either £0 or £5 per month so to get it added you will need to call Sky who will look into the best option to get it added to your account.

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