16 Feb 2025 02:25 PM
keep gettin a message to say that i am running software capable of capturing video, to carry on watching i must turn off all capturing functions but to contact customer services and quote error code PFE9903.
16 Feb 2025 02:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@pipsue wrote:
keep gettin a message to say that i am running software capable of capturing video, to carry on watching i must turn off all capturing functions but to contact customer services and quote error code PFE9903.
So have you identified this software and stopped it whilst using Sky Go?
What device/OS are you using?
16 Feb 2025 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreOn your PC or Mac make sure background programs like the snipping tool is closed.
No problem. Browse or search to find help, or start a new discussion on Community.
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