Xbox one

[Tucker90]

My sky tv app on Xbox suddenly stopped working. Still have multi room on my account. 
Error message just says an error has occurred try again later. This has been happening for days. If I try to watch something on catch up it starts for a few seconds then stops and shows error message.  And live tv us just sky news. Try to change channels and the same message shows. 

[caesarome]

@Tucker90 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Tucker90]

All sorted now. 

[Tucker90]

So it was sorted. Now it's doing it again. 😡

[Lisa-P1987]

Update – Thanks for chatting to us Tucker90. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂