Discussion topic: Why can’t we use Netflix on other devices

This message was authored by: brianroo17 · ‎24 Oct 2023

Hi we have Netflix through sky we had it on 2 other devices like mobile etc. now it's only showing on the 2 tv,s through sky: on the mobile it's gone off when you sign in again it's almost asking you to sign up to pay. It was working on the 2 tv,s a mobile and a laptop. 4 is the limit. Now it's down to 2. Why is this. Thanks.

This message was authored by: caesarome · ‎24 Oct 2023

Have you made any changes to your TV package recently ?

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This message was authored by: brianroo17 · ‎24 Oct 2023

No unless sky has

This message was authored by: Laing1 · ‎26 Oct 2023

@brianroo17 wrote:

No unless sky has

@brianroo17 Hiya with Netflix it depends on what packages you have with Sky, as to how many screens and what resolution you get Netflix in see below do you have the HD and the UHD subscription packages

Netflix Basic Sky Ultimate TV Pack (1 screen)

Netflix Standard Sky Ultimate TV Pack and Sky HD pack (2 Screens)

Netflix Premium Sky Ultimate TV Pack and Sky HD pack plus Sky UHD Pack (4 Screens)

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Why can’t we use Netflix on other devices

Why can’t we use Netflix on other devices

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