Unable to run sky go on my laptop

[JSheldon1]

I used to be able to watch TV through Sky Go app on my laptop but its been a few months and today it wont load at all, have reinstalled several times. PC is compatible. Keep getting error message

Unable to execute file 

C;\Users\*****\Appdata\Roaming\Sky\Sky Go\Sky Go

CreateProcess failed; code 740

The requested operation requires elevation

thanks in advance 

Brent 

[JSheldon1]

Have installed Sky Go and tried to run, it goes to the blue start up screen but also comes up with error

Code: PFE 4002

[caesarome]

Not sure if this will help but worth a try:

Right-click on the Sky Go app and click on Compatibility.
Go to change settings for all users at bottom of pop-up.
Check the boxes "Run as administrator" AND the box beneath that says "Register this Program for Restart".
Click Apply.
This should take you to a screen where you have to sign into your Sky account.

[JSheldon1]

Thanks for replying to me. I did manage to launch Sky Go yesterday but then having come out of it and trying to relaunch it has now reverted back to the errors as previously 

Anyone from Sky Customer services?