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Discussion topic: The search results layout is dreadful

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This message was authored by Clairell This message was authored by: Clairell

The search results layout is dreadful

I've watched series 1 of game of thrones and want to start series 2. On the app this is very easy as it gives you a list of all seasons with a drop down to each episode in that season. On sky go on the tv it's dreadful, it doesn't list the seasons (same with other box sets) and just lists random episodes from any season all jumbled up. I physically can't get to season 2! I hope im just being really dumb and missing something obvious, please help! 

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This message was authored by caesarome This message was authored by: caesarome

Re: The search results layout is dreadful

Posted by a Superuser, not a Sky employee. Find out more

I don't know what Sky box you have but if you do a search you will see the series and episode numbers clearly shown in descending  order.

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This message was authored by LGUser This message was authored by: LGUser

Re: The search results layout is dreadful


@Clairell wrote:

I've watched series 1 of game of thrones and want to start series 2. On the app this is very easy as it gives you a list of all seasons with a drop down to each episode in that season. On sky go on the tv it's dreadful, it doesn't list the seasons (same with other box sets) and just lists random episodes from any season all jumbled up. I physically can't get to season 2! I hope im just being really dumb and missing something obvious, please help! 


Take Blue Bloods as an example. I did a search and it came up. On screen, I see Series 10,  Series 11, and  Series 12 in a row. I can select any of them. Under that row are the thumbnails for the Series. Epsiode 1 starts off on the left and going left to right, the episodes increase. 1 2 3 4 etc. Once you have highlighted the series you want, you then drop down and highlight the epiosdes. It's really easy and is not a jumbled mess. It's layed out very straight forward.

 

Can you please show us a phoho of your TV screen showing your search results jumbled?

Clairell
Topic Author
This message was authored by Clairell This message was authored by: Clairell

Re: The search results layout is dreadful

I'll post a photo tomorrow, as mentioned, I'm watching on Sky Go, not on the Sky box itself so the layout is different when watching on my Sky box 

This message was authored by caesarome This message was authored by: caesarome

Re: The search results layout is dreadful

Posted by a Superuser, not a Sky employee. Find out more

@Clairell wrote:

On sky go on the tv


Sky Go isn't on a TV unless you are using a console, if so can you not search then you see a list of the different seasons, select one and you so the episodes displayed.

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Clairell
Topic Author
This message was authored by Clairell This message was authored by: Clairell

Re: The search results layout is dreadful

So we watch through the Xbox when at my partners property? 

This message was authored by caesarome This message was authored by: caesarome

Re: The search results layout is dreadful

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

can you not search then you see a list of the different seasons, select one and you so the episodes displayed.

 

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This message was authored by RF This message was authored by: RF

Re: The search results layout is dreadful

Hi OP,  did you ever get a solution to this? I'm having exactly the same  problem. Thanks @Clairell 

Clairell
Topic Author
This message was authored by Clairell This message was authored by: Clairell

Re: The search results layout is dreadful

@RF  hi, I didn't unfortunately, I don't think the users who replied understand the issue without being able to see it themselves as theirs must be in order to choose by season then episode. We gave up after season 1 and watched something else! 

sorry can't be more help! 

This message was authored by nnmnm This message was authored by: nnmnm

Re: The search results layout is dreadful

This app is dreadful and there is no quick way to search. But I have a manual solution.

 

Scroll to Sky Box Sets, then all the way to 'all'. This is right at the end. Then find what you want under it's letter, in your case 'g'.

 

Attached image will help... 

 

Screenshot_2023-04-14-09-10-23-543-edit_com.microsoft.xboxone.smartglass.jpg

Clairell
Topic Author
This message was authored by Clairell This message was authored by: Clairell

Re: The search results layout is dreadful

Thank you! 

the good news is, our app was just updated and once we logged in again, it's now set out to look exactly like the normal tv guide woo! So we can find everything easily now. Thanks everyone for your input/suggestions:) we've managed to blast through seasons 2-5 in the past 2 weeks haha

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