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Discussion topic: The Lazarus Project S1 E8 - error

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This message was authored by: Cloudy07

The Lazarus Project S1 E8 - error

Have got to the last episode of the series and this particular one will not play. Perhaps a broken link? 

 

An error has occurred, check network connection and try again. Error code 50-9.404

 

I have uninstalled and reinstalled, tried a different network etc. Can play all previous episodes still but not this one. Can not download the episode either error code DFE1. 

 

This is on an iPad. Any help? 

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This message was authored by: caesarome

Re: The Lazarus Project S1 E8 - error

Posted by a Superuser, not a Sky employee. Find out more

@Cloudy07 

Just checked on my iPad for you and with this episode I see the same two errors when trying to watch and download so you can report this to Sky via this email address - [email protected]

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This message was authored by: Cloudy07

Re: The Lazarus Project S1 E8 - error

Many thanks, have emailed them. 

 

Will find something else to watch tonight! 

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This message was authored by: Cloudy07

Re: The Lazarus Project S1 E8 - error

Unfortunately they have replied and stated they do not see any error and that I can call their tv support number for 1 to 1 support. 

 

I dont believe this is an issue my end as ive tried everything from different network, u installing and reinstalling, logging out and back in etc etc. 

 

Guess I might never know how the series ends! 

This message was authored by: caesarome

Re: The Lazarus Project S1 E8 - error

Posted by a Superuser, not a Sky employee. Find out more

@Cloudy07 

Did you inform them that this was on Sky Go as they might have believed it was a TV issue ?

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