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Discussion topic: Stuck on downloading updates

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This message was authored by: WedgeLeeds

Stuck on downloading updates

Running Windows 11. 

Until approximatley 1 month ago I had the above problem but worked around it by opening SkyGo while disconnected. This brought up the app and then the menu. I reconnected and hey presto.

The problem is now that the app doesn't open with the menu when disconnected, rather it gives a solid blue screen and an error message saying I need to connect, there's also an icon to click. If I reconnect and click it does no use. Just stuck with the blue screen.

 

Any suggestions? Cheers

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This message was authored by: caesarome

Re: Stuck on downloading updates

Posted by a Superuser, not a Sky employee. Find out more

@WedgeLeeds 

Have you tried uninstalling the app then installing it again from the Sky website as this should then install the latest version.

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This message was authored by: WedgeLeeds

Re: Stuck on downloading updates

Hi. Yep, tried that. No joy.

 

I don't think it's the version that's the issue. 

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