Discussion topic: Stuck on downloading updates
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Message posted on 29 Sep 2026 09:33 PM
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Stuck on downloading updates
Running Windows 11.
Until approximatley 1 month ago I had the above problem but worked around it by opening SkyGo while disconnected. This brought up the app and then the menu. I reconnected and hey presto.
The problem is now that the app doesn't open with the menu when disconnected, rather it gives a solid blue screen and an error message saying I need to connect, there's also an icon to click. If I reconnect and click it does no use. Just stuck with the blue screen.
Any suggestions? Cheers
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Message posted on 29 Sep 2026 10:11 PM
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Re: Stuck on downloading updates
Have you tried uninstalling the app then installing it again from the Sky website as this should then install the latest version.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Sep 2026 10:15 PM
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Re: Stuck on downloading updates
Hi. Yep, tried that. No joy.
I don't think it's the version that's the issue.
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