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Discussion topic: Stuck on Downloading Update Page

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This message was authored by: Molly53

Stuck on Downloading Update Page

I have tried reinstalling multiple times, deleting both the installer app and app itself but no matter what I get stuck on the downloading update page everytime and cannot move past it. 

 

This is on a Mac by the way.

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This message was authored by: caesarome

Re: Stuck on Downloading Update Page

Posted by a Superuser, not a Sky employee. Find out more

As this is an Apple software issue you would be better off posting on the Apple forums about this:

 

https://discussions.apple.com/welcome

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This message was authored by: Molly53

Re: Stuck on Downloading Update Page

Why do you think this is an apple issue out of curiosity? Would it not be an app problem? 

This message was authored by: caesarome

Re: Stuck on Downloading Update Page

Posted by a Superuser, not a Sky employee. Find out more

Sorry, I misread your post.

 

Have you tried rebooting your Mac and then trying again to install the Sky Go app ?

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This message was authored by: Molly53

Re: Stuck on Downloading Update Page

Yes have tried all that too! It just doesn't seem to move past the downloading update page. 

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