18 Oct 2024 01:07 PM - last edited: 18 Oct 2024 01:07 PM
So, I've disabled the PIN (as much as you can do) on our Sky Q boxes.
This works as expected, you get asked for the PIN now and again.
So lets pick something like a recording of Blue Bloods. I don't get asked for the PIN when watching this on our Sky Q boxes.
If however I try to watch this via Sky Go (on the laptop in the study) via the recordings options. So watching the recording on the Sky Q box, not downloading on demand. I am asked for a PIN.
Is there a reason for this? Have I missed a Sky Go setting somewhere.
It's not the end of the world, just wondered why the difference.
18 Oct 2024 01:27 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the Sky Go app is not connected to a Sky Q box then the pin for it can be reset here:
https://www.sky.com/manage/tv/manage-devices/change-pin
Setting parental control level:
https://www.sky.com/myaccount/tv/manage-devices
18 Oct 2024 02:23 PM - last edited: 18 Oct 2024 02:24 PM
@AnytimePlus+On+VM wrote:So, I've disabled the PIN (as much as you can do) on our Sky Q boxes.
This works as expected, you get asked for the PIN now and again.
So lets pick something like a recording of Blue Bloods. I don't get asked for the PIN when watching this on our Sky Q boxes.
If however I try to watch this via Sky Go (on the laptop in the study) via the recordings options. So watching the recording on the Sky Q box, not downloading on demand. I am asked for a PIN.
Is there a reason for this? Have I missed a Sky Go setting somewhere.
It's not the end of the world, just wondered why the difference.
I don't want to change the PIN and I believe I've set all the parent controls.
I just wondered why there was a difference between watching the recording directly on the Sky Q box (doesn't require a PIN) compared to watching the recording from the Sky Q box on Sky Go (does require a PIN).
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