Something is wrong. The app will now quit (1a). MacBook Pro

[koojm]

I have previously used Sky Go app on my Macbook (2016) without issue. Laptop has been completely reset since a repair and now I am getting the issue: 

Something is wrong. The app will now quit (1a).

I cannot find a fix anywhere. I have tried doing a deep delete and resinstall without luck. Any fixes?

Thanks

[Tom-W19]

Hi @koojm 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @koojm . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[koojm]

No one has got in touch with me and the problem has not been solved. So yes, I would still like help please 

[will123098]

Hi, I'm having the exact same issue. Did you find a solution? Thanks

[koojm]

No. Nothing. 

sky sports app works however, just not sky go 

[aghailes]

Having the same issue. Any solution yet?

[Simone88]

@Lisa-P1987 hello, Would it be possible to find a solution to this problem? I've been having the same problem for about a week, my Mac meets the minimum requirements on the Sky website?

thanks

[AleDiFilippo]

Since 2 weeks, I'm facing the same problem with SkyGo. It's unacceptable an inefficiency like this for a provider like Sky. 

I hope that someone can fix my problem, because I'm really dissatisfied. 

My gratitude for your prompt reply. Best regards.  

Ale

[matti88]

Same problem as well. No way to fix it on my own

[Blythybooboo1972]

did anyone get a fix fir this as we are having the same issue on our laptop?

[Linda1505]

Same problem here, I can't access with my Mac (2016)