29 Feb 2024 01:05 PM
I've been getting a server connection error when I try to connect on my iPad, Apple TV, phone and xBox.
I spoke to my broadband provider and they indicated there's no issues with my broadband - I can access all other sites without issue. They indicated the sky server was at fault. I'm in England.
I've verified this as when I hotspot on my phone and connect those devices I can login without issue.
my provider is community fibre and an example of the error message is
you don't have permission to access "http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server
22 Apr 2024 10:31 PM
I'm getting the same issue.
My ISP is community fibre also.
Sky Q boxes also show the following message when "New Series" is selected on the tv guide:
"Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem"
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