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Discussion topic: Skygo has no view button for SkyQ recordings

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This message was authored by: bossmanbh

Skygo has no view button for SkyQ recordings

Skygo has no view button for SkyQ recordings

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This message was authored by: caesarome

Re: Skygo has no view button for SkyQ recordings

Posted by a Superuser, not a Sky employee. Find out more

@bossmanbh 

Do you have a multiscreen sub ?

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This message was authored by: bossmanbh

Re: Skygo has no view button for SkyQ recordings

Yes
Have been through all the suggested checks and nothing is jumping out at me

 

This message was authored by: Laing1

Re: Skygo has no view button for SkyQ recordings

Posted by a Superuser, not a Sky employee. Find out more

@bossmanbh wrote:

Yes
Have been through all the suggested checks and nothing is jumping out at me

 


@bossmanbh what device are you using to view Sky Go on ?

 

you need to have Sky Go connected to your Q box then you click on the recordings tab which will show you your recording that are on your Q box

The device you have Sky Go on and your Q box need to be on the same network 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: bossmanbh

Re: Skygo has no view button for SkyQ recordings

  • Using Samsung Tab
  • Same network
  • Was working until Sunday, then stopped so removed and reinstalled, thats when the Recordings tab disappeared. 
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