SkyGo network error

[Toni12]

I downloaded the sky go app on my Samsung phone and It won't let me watch anything, it keeps saying can't connect to skygo network. Iv tried turning my phone on and off

Restarting the app

Using mobile data 

Resetting my sky Internet 

Nothing is working.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks