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Discussion topic: Sky issues

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This message was authored by: SHARMEL

Sky issues

Is there an issue with sky today I cant connect sky go to the sky box, I can only see 1 device in manage devices and I have 3 and it says my TV subscription has expired when it hasn't & won't allow me to do sky chat

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This message was authored by: caesarome

Re: Sky issues

Posted by a Superuser, not a Sky employee. Find out more

@SHARMEL wrote:

Is there an issue with sky today I cant connect sky go to the sky box,


What device is the Sky Go app installed on ?

 


@SHARMEL wrote:

I can only see 1 device in manage devices and I have 3 


Are the other 2 devices working with Sky Go ?

 


@SHARMEL wrote:

it says my TV subscription has expired when it hasn't & won't allow me to do sky chat


Tv Subscriptions do not expire but you might have an offer on your account that is finishing soon which might be what this message relates to.

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