Discussion topic: Sky go

This message was authored by: jonesy16 · ‎02 Mar 2024

Hi, first time posting here as sky don't seem to understand my issue. Cancelled my contract, then started my subscription again within a few days and ever since that day I'm unable to log into sky go on my ps4. I can access sky go on all other devices. I've since found out I can only watch sky go on two devices, so I deleted all devices and that didn't help. Any suggestions? Also unsure if linked, but since I sighed back up I'm unable to access discovery + after multiple attempts here. Thanks

This message was authored by: Annie+UK · ‎02 Mar 2024

Consoles need extra subscriptions (different depending on the service you have) to access Sky Go

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: caesarome · ‎02 Mar 2024

@jonesy16

What TV service do you subscribe to ?

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This message was authored by: Phxntomation · ‎02 Mar 2024

Sky Go on consoles requires the Whole Home pack. You will need to add this onto your Sky account.

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Sky Stream Customer + Sky Cinema + Sky Mobile
Not a Sky employee

This message was authored by: caesarome · ‎02 Mar 2024

@Phxntomation wrote:

Sky Go on consoles requires the Whole Home pack.

That doesn't apply if you have Sky Q of which we do not yet know what TV service @jonesy16 has.

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Discussion topic: Sky go

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