Sky go

[jonesy16]

Hi, first time posting here as sky don't seem to understand my issue. Cancelled my contract, then started my subscription again within a few days and ever since that day I'm unable to log into sky go on my ps4. I can access sky go on all other devices. I've since found out I can only watch sky go on two devices, so I deleted all devices and that didn't help. Any suggestions? Also unsure if linked, but since I sighed back up I'm unable to access discovery + after multiple attempts here. Thanks

[Annie+UK]

Consoles need extra subscriptions (different depending on the service you have) to access Sky Go

[caesarome]

@jonesy16 

What TV service do you subscribe to ?

[Phxntomation]

Sky Go on consoles requires the Whole Home pack. You will need to add this onto your Sky account.

[caesarome]

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@Phxntomation wrote:

Sky Go on consoles requires the Whole Home pack.

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That doesn't apply if you have Sky Q of which we do not yet know what TV service @jonesy16 has.