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Discussion topic: Sky go

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This message was authored by Jacqueline8 This message was authored by: Jacqueline8

Sky go

Why can't I access all channels on sky go on my tablet. Will only allow me channels 1/5. When I try other channels it says this channel can't be watched due to technical issues. I have sky multi room so I should be able to access all channels. Does anyone have any answers as to why I have this issue.
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

Try signing out of the app then reboot your device and the sign back into the app.


Try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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Jacqueline8
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This message was authored by Jacqueline8 This message was authored by: Jacqueline8

Re: Sky go

Hi n thank you. I did try that last night but to no avail. Will do it again though.

Jacqueline8
Topic Author
This message was authored by Jacqueline8 This message was authored by: Jacqueline8

Re: Sky go

Now it's telling me sky go is having trouble connecting to the network error (403).

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

If you haven't try rebooting the device the app is installed on.

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