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Discussion topic: Sky go

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This message was authored by: Nicole9336

Sky go

How do I stop someone using my sky go, I've changed the password but their device still keeps connecting 

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This message was authored by: Annie+UK

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

Have you deleted their device from "Manage Devices"?

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

@Nicole9336 

First change your password:

https://skyid.sky.com/resetpassword/


Then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!

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