0

Discussion topic: Sky go

Reply
This message was authored by LornaSo This message was authored by: LornaSo

Sky go

I have an iMac running OS Ventura. I can't install Sky Go, it gets almost to the last point and then says 'We are having problems connecting you error 001'  . On one email thread there was something about an update for beta or something but that installation came up with the same error.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

I don't know iMacs at all so this might be nonsense but are you running any sort of firewall, if so have you checked that you have let the app through it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
LornaSo
Topic Author
This message was authored by LornaSo This message was authored by: LornaSo

Re: Sky go

@caesarome thank you for the suggestion, I have checked and the firewall is turned off. So not that.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion