Sky go

[Taryn.]

Why can I not watch sports on my sky go app even though I’ve paid for them?

[Annie+UK]

How long have you had Sky Sports?

[Taryn.]

For about 3 weeks! 
been watching it fine on my app until my sky got installed this week. Since then I can't watch sports on my app

[Annie+UK]

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process
Escalating a post to a Sky expert

Note: you have 48 hours to reply once you have the invite (if you don't reply in time your invite will be automatically closed). Once you have replied you might have a little wait for a team member to get back to you

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Taryn.

[Addie15]

Update-We are closing this chat session now but if there is anything else we can help you with, please do not hesitate to reach out. Thanks.