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Discussion topic: Sky go extra

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This message was authored by: Waitwhat

Sky go extra

I have sky go extra yet I'm unable to stream on more than 2 devices at a time. Any help?
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This message was authored by: Annie+UK

Re: Sky go extra

Posted by a Superuser, not a Sky employee. Find out more

What devices?

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
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This message was authored by: Waitwhat

Re: Sky go extra

Xbix one and PS4 

This message was authored by: Annie+UK

Re: Sky go extra

Posted by a Superuser, not a Sky employee. Find out more

@Waitwhat wrote:

Xbox one and PS4 


The TV from Sky app was just recently change to Sky Go, the Sky Go app fixed some issues with subscription requirements that the earlier TFS app was ignoring for some

 

Do you have Sky Go Extra and/or Multiscreen?

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
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This message was authored by: Waitwhat

Re: Sky go extra

I have sky go extra. I'm sure uts up to 4 devices?

This message was authored by: Annie+UK

Re: Sky go extra

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process
Escalating a post to a Sky expert

 

Note: you have 48 hours to reply once you have the invite (if you don't reply in time your invite will be automatically closed). Once you have replied you might have a little wait for a team member to get back to you
I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
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This message was authored by: caesarome

Re: Sky go extra

Posted by a Superuser, not a Sky employee. Find out more

@Waitwhat 

All is explained here:

 

https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go


Sky Go and Sky Go Extra customers can stream on two devices at a time.
Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

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This message was authored by: Addie15

Re: Sky go extra

Hi there! Sky Go Extra can be streamed on two devices at the same time. It is four, with Multiscreen or Whole Home subscription, the answer above is correct. However, if you need further assistance , please let us know and we will be happy to send an invite. Thanks.

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