Discussion topic: Sky go

This message was authored by: WC1975 · ‎03 May 2023

Recently purchased Sky and was told I could watch Sky services on the Sky Go app through an Xbox.

My Sky go app has just stopped working on my XBox after one day of use. Was working fine yesterday, I tried to log onto it today to be asked to enter my details and when I did. It tells me I can not use Sky go on this device 'you require Sky multi screen, whole home or Sky go extra.
Can anyone help please

This message was authored by: Annie+UK · ‎03 May 2023

You need to phone Sky to get it sorted

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

View this Answer within the discussion

This message was authored by: Annie+UK · ‎03 May 2023

You need to phone Sky to get it sorted

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: WC1975 · ‎03 May 2023

Thank you. I will call Sky tomorrow

Discussion topic: Sky go

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