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Message posted on ‎22 Jul 2024 01:00 PM

Sky go...when it loads which isnt always, allows me to download movies, but they constantly crash wh

Sky go...when it loads which isnt always, allows me to download movies, but they constantly crash when watching them, with various messages, like restart app, too many people are watching. How can i sort this? 1 hour waiting on phone and no one answered when put through to technical support. Cheers.

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Message posted on ‎22 Jul 2024 01:18 PM

Re: Sky go...when it loads which isnt always, allows me to download movies, but they constantly cras

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app then rebooting the device irbid installed on before installing the app again ?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎22 Jul 2024 01:18 PM

Re: Sky go...when it loads which isnt always, allows me to download movies, but they constantly cras

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app then rebooting the device irbid installed on before installing the app again ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎22 Jul 2024 02:28 PM

Re: Sky go...when it loads which isnt always, allows me to download movies, but they constantly cras

No, will try though. 

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Message posted on ‎22 Jul 2024 08:23 PM

Re: Sky go...when it loads which isnt always, allows me to download movies, but they constantly cras

Has now worked. Many thanks

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