Sky go set up

[BabaM80]

I want to download on sky go but it is saying I need to set up a device pin

[Annie+UK]

See Q13 of my Sky Go FAQ

[BabaM80]

I'm confused even more how do I see Q13?

[BabaM80]

How do I set up a device pin for sky go?

[Annie+UK]

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@BabaM80 wrote:

I'm confused even more how do I see Q13?

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Go to my Sky Go FAQ webpage using the link in my forum signature (at the bottom of this post), then Q13 will become obvious 🙂

[BabaM80]

I feel really stupid 

I have already got a four digit pin for my sky account. I have the SkyGo app but when I click to download to my mobile it prints up a message saying "it looks like you haven't set up a Device PINZ for Sky Go

Do I have to set up another four digit Pin?

[Annie+UK]

Just setup the same PIN as you Sky account

[BabaM80]

 But how do I set it to the SkyGo App?

So in my sky account I have a four digit pin.

i sign into my SkyGo account and try to download to my iPhone and it says I have not set a pin for my SkyGo account but I do not know where to set this up 😬

[Annie+UK · Accepted solution]

You do it on the website

https://www.sky.com/productsettings/tv/parental-controls

As per Q13 in my FAQ!