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Discussion topic: Sky go only plays non sky channels

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This message was authored by EC-Connel This message was authored by: EC-Connel

Sky go only plays non sky channels

My sky go will only play non sky channels, they play no problem but when I try sky sports or sky one etc they don't play 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go only plays non sky channels

Posted by a Superuser, not a Sky employee. Find out more

Any error messages or does it not load for you ?

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EC-Connel
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This message was authored by EC-Connel This message was authored by: EC-Connel

Re: Sky go only plays non sky channels

No error message, just doesn't load. Tried restarting my iPad. Tried my wife's, same issue 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go only plays non sky channels

Posted by a Superuser, not a Sky employee. Find out more

Very odd, if both iPads are connected to your wifi then when you have time perhaps try rebooting your broadband router, leave it off for 5 minutes before powering it back up and give it a further 3 minutes before trying again with both ipads.

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EC-Connel
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This message was authored by EC-Connel This message was authored by: EC-Connel

Re: Sky go only plays non sky channels

We are using mobile data as we are on holiday (in the uk) 

Netflix, prime iPlayer all working and as I say any non sky channels on sky go. It's got me stumped 

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