Sky go on PC

[ATDNII]

Hi I don't know what the issue is but I'm using a fairly meaty gaming PC and still have the issue.  i7, 16gb and 8gb 3060 gfx.

Yet no issues playing Sky Go on a tablet or phone.... and no issues playing Netflix, Prime or any other streaming platform on the PC.

[Ecoche]

Yep

This is not great.  Mulitiple people with multiple configs all report the same issue.    If I sit in my garden with my laptop I can watch sky go, but if I sit in my garden shed with a (more powerful) mini pc I cant !

...and sky dont understand their program well enough to help me make it work.

unlikely

Is it a distinct possibility that the program is crippled in order to extract multi- room revenues ?

[Ecoche]

For anyone interested in the same subject. This was the response I got from Sky.

1. First, a super-quick version check:

WindowsApple

 

Go to Start > Control Panel > System and Security. Under System, choose View amount of RAM and processor speed and check they meet (or are better than) the minimum requirements:

• Operating system: Windows 10 and above.
• Processor: Intel Core i3-8130U – or equivalent AMD.
• RAM: 4GB DDR3.
• Video Card: DirectX 11 compatible video card driver.

im fairly sure my config was superior to this but still did not work.

Ongoing ....

[Ecoche]

Hi

ppease read thread https://helpforum.sky.com/t5/Sky-Go/Sky-Go-App-for-Windows-11-not-working-properly/m-p/4982069#M1458... from message 31 onwards.  This may provide you a solution.

[ATDNII]

Yes the solution (work around really) seems to be to enable Hyper  V out install virtual box (you don't have to use it,  just install it) 

Bizarre

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-App-for-Windows-11-not-working-properly/m-p/4983415#M1458...

[Ecoche]

Yep.   
I fell this is a result of the new security features and enabling Hyper V opens pathways in the security config that Microsoft closed in 24H2.

As a workaround I think its working around Microsoft - not the Sky Go app

Anyhow

[ATDNII]

Solutions / Work arounds until microsoft / Windows sort it out.

 - Enable Hyper V on Windows Pro

- Install but no need to use Virtual Box on Windows Home achieves the same result

- Run scripts (find via Google) to enable Hyper V on Windows Home

- And enabling virtual machine and hypervisor on windows Home Insider Preview (havern't tried on normal Windows Home)